Volunteers

The Volunteer Program includes a variety of operational and administration positions. We will try and accommodate you, however all positions and shift times will be allocated on a first in, first served basis. Volunteer Shifts – please indicate the day/s and shifts you are available for by checking the boxes below.

The information provided by you for the purpose of assessing and recording your application will remain confidential at all times and will be governed by Privacy Act 1988, except for disclosure with reference to future opportunities if you have consented to above, or otherwise required by law.

By ticking the box below you confirm that you are fit, healthy and able to work as a volunteer at CMC Rocks QLD 2022 and you understand the terms associated with the Volunteer Program. You also acknowledge and declare: (a) you have volunteered to provide your services in exchange for the privileges associated with the Volunteer Program; (b) you understand that you will be required to work a minimum 6 hour shift, however this may be extended due to busy or peak times; (c) you are not an employee of the promoter CMC Rocks Pty Ltd; (d) you are at least 18 years of age; (e) you are fluent in the English language; (f) you will agree to abide by all work health and safety standards and will follow all instructions provided by all festival personnel (including all emergency evacuation procedures); (g) you will at all times maintain the confidentiality of all privileged information to which you are exposed whilst working as a volunteer; (h) you have read and understand the Festival Terms and Conditions and acknowledge that to the extent relevant and permitted by law, the Festival Terms and Conditions apply to you and your attendance at the Festival Site and/or the Camping Site. You understand that you will forfeit all privileges associated with the Volunteer Program if you: (a) fail to perform the services required for the period specified; and/or (b) are involved in the theft of wristbands or property; and/or (c) release wristbands to patrons who are not authorised to receive wristbands; and/or (d) are found to be under the influence of alcohol or drugs whilst working as a volunteer; and/or (e) are acting in a manner that may present a risk to yourself or others.

Volunteers must read and understand the Festival Terms and Conditions (attached to the Volunteer Application Form) and acknowledge that to the extent relevant and permitted by law, the Festival Terms and Conditions apply to the Volunteers and their attendance at the CMC Rocks QLD site. CMC Rocks QLD Commitments In order to enhance your experience, CMC Rocks QLD will: • Provide you with orientation and induction; • Ensure you have fun and meet people; • Provide you with a healthy and safe workplace; • Define your roles and develop clear job descriptions; • Provide appropriate levels of support and management for you; • Ensure your work complements but does not undermine the work of Festival personnel; • Respect you as a valuable team member; • Acknowledge and value your contributions; • Reserve the right to select the people who will represent CMC Rocks QLD as appropriate for the organisation, and to assign particular duties as deemed appropriate; • Provide clear conflict resolution processes. Volunteer Commitments: In order to enhance the Festival, Volunteers will: • Start at the scheduled time, and be dressed and groomed appropriately; • Carry out specific duties to the best of their ability; • Respect the authority of, and decisions made by, CMC Rocks QLD members and staff; • Contribute to the continuous improvement of the Festival; • Be honest and reliable; • All volunteers must be available for at least 1 full day of the Festival (22 – 25 September 2022); • All volunteers agree to complete a 6 hour shift at the Festival per day; • Adhere to and follow policy, procedure and guidelines. Punctuality: We request that volunteers are punctual. If an unforeseen situation arises whereby a volunteer will be late please contact the Festival Team Leader, Volunteer Manager or Operations Coordinator so that other arrangements can be made. Attendance: To ensure the smooth running of CMC Rocks QLD, volunteers are requested to notify the Volunteer Coordinator or Volunteer Operations Assistant as soon as possible if they are unable to attend their shift, to enable us to organise a replacement. If a volunteer does not attend an Festival at their arranged time without providing notice, the Volunteer Coordinator will discuss this matter with the volunteer at the earliest opportunity to ascertain appropriate steps to be taken. Sign On / Sign Off Sheets: Please ensure you sign on at the start of shifts, and sign off at the end. This is important for insurance purposes, and to assist CMC Rocks QLD Festival in collecting statistical data in support of funding applications.   Etiquette All volunteers are representatives of CMC Rocks QLD and as such must be professional, courteous and respectful to the public at all times. All Volunteers agree to abide by all policies and procedures as issued from time to time. Dress must be appropriate for the task you are undertaking, generally neat clothing and enclosed footwear. The use of alcohol and drugs are prohibited whilst working your shift. Any volunteer found to be under the influence will be retired for the duration of the Festival and disciplinary action may be taken. Confidentiality: Occasionally volunteers will be privy to confidential information of the Festival. Volunteers must not divulge this information to other parties under any circumstances, either during the term of volunteering or after ceasing as a volunteer. Privacy Statement: By registration, you agree to us collecting the personal information you provide. This information will generally be used solely by CMC Rocks Pty Ltd for the purposes of ensuring that we assign you to an appropriate volunteer position, for contacting you during the Festival, and maintaining health and safety records for all volunteers. We may give this information to third parties, but only where we are required by law to do so. You have the right to request details, or amend any personal information that CMC Rocks Pty Ltd about you by contacting CMC Rocks Pty Ltd ([email protected]) at any time. Media: Volunteers are not authorised to speak to the media on CMC Rocks QLD’s behalf. Any requests by the media must be directed to staff. You will be notified of the appropriate staff members at the induction day. Health and Safety: CMC Rocks QLD is committed to providing a safe working environment for all its volunteers and will provide relevant induction sessions in relation to Festival specific health and safety issues. Volunteers are obligated to act responsibly with regards to health and safety as outlined in the Queensland Work Health and Safety Act 2011 and associated regulations. Volunteers must abide by all work health and safety standards and follow all instructions provided by all Festival personnel (including all emergency evacuation procedures). Conflict Resolution: CMC Rocks Pty Ltd is committed to resolving any conflict to the satisfaction of all parties. Please direct any conflicts to the Volunteer Coordinator or Team Leader in the first instance. If the conflict involves this person, please direct the issue to a staff member. The issues, discussions and resolution achieved will be recorded in writing and a letter confirming the outcome of the meeting will be sent to all parties involved. Termination: Where the conduct or behaviour of a volunteer places the health or safety of another person at risk or results in any illegal activity, that volunteer's involvement in the Festival may be immediately terminated by the Volunteer Coordinator or any CMC Rocks Pty Ltd personnel. Paid employment: Volunteer work for CMC Rocks QLD Festival is not a prerequisite for paid employment and volunteering does not guarantee a paid position.