If you hold a government-issued Companion Card you may be eligible for a complimentary ticket for your companion.

Your companion will be eligible for the same entry ticket type as the paid ticket holder.

To access Accessible and Companion Card tickets please submit your request to AXS Customer Support HERE. If you have been issued a Companion Card ticket, you may be required to present your Companion Card at the Festival.

When submitting your request please include:

* Your name

* Your AXS order number

* A scan or photo of your Companion Card (if you are requesting a complimentary ticket)

An elevated viewing platform will be located:

• in front of Rebel and Stampede Stages.
• in front of Tailgate Stage.

These viewing platforms are for the sole use of Eligible Persons and are specifically in place for patrons who use a wheelchair. To ensure the platform is available and comfortable for those who need it, access to the viewing platforms will be determined at the discretion of the Festival personnel. 

• Patrons in wheelchairs will have priority.
• Patrons with Service Dogs will have priority.
• Only one companion is permitted to accompany each Eligible Person.
• Companions may be asked to stand in the back of the viewing platform or move to the side if capacity is reached.
• Attendees are not allowed to save or hold spots on the viewing platforms.
• Viewing platform space is allocated on a first come, first served basis.
• No BYO chairs are permitted on the viewing platforms.
• Patrons with a temporary injury (where they are not in a wheelchair) will be considered on a case by case basis and based on capacity of the viewing platforms at the time access is sought.
• Viewing platform access is not guaranteed for all companions (particularly during headline artist performances).
• All viewing platforms will be managed by a festival host and security.

CMC Rocks QLD is a large outdoor event and the Festival Site and Campground can be affected by inclement weather.

This means the grass area, paths and roads can become very muddy.  We recommend you consider this in planning your attendance at the Festival and we encourage you to take extra precautions when moving around the Festival Site and Campground. As always, notify Festival personnel if you require assistance at any time.

‍Festival Site

The Festival is located within Willowbank Raceway which is largely grassed with some bitumen paths and gravelled areas. The area is mostly flat, some parts are slightly sloped and there are some uneven surfaces across the Festival Site. The gravel and bitumen areas are not around the entire Festival Site.

‍Campground

The Campground is located within the Willowbank Raceway precinct and Queensland Raceway precinct and is predominantly large grass fields with some bitumen and/or gravel unsealed roads.

Campground A is the most accessible to the Festival Site and Promoter recommends Campground Aas the best option for any patrons who have accessibility requirements.

All Campgrounds will have accessible amenities.

Accessible Car Parking is available at the Festival.

Vehicles with a valid disability parking permit will still be required to purchase a car parking ticket.

You can pre-book your parking ticket HERE.

To access Accessible and Companion Card tickets, please submit your request to AXS Customer Support HERE.  

Promoter will provide further details about the location and access to Accessible Parking closer to the Festival.

There are accessible showers and toilets in a dedicated area* in each Campground.

If you require use of accessible amenities in the Campgrounds, please ensure you apply for Accessible and Companion Card tickets, and submit your request to AXS Customer Support HERE.  

Promoter will provide further details closer to the Festival.

*Note Promoter will provide accessible amenities based on the number of registrations submitted. Promoter cannot guarantee availability of Camp Sites close to accessible amenities for unregistered campers.

If you need to charge your motorised wheelchair or other medical equipment, you may do so at The Drove Info Booth which is located near the Festival entry gates.

• Bring all cords and accessories needed to charge your devices (must be tested and tagged).
• Promoter does not provide wheelchair, scooter or other mobility device rentals.

Only legitimate Assistance Animals are permitted within the Festival Site and Campgrounds.

‍Assistance Animals permitted:

• Guide dogs
• Hearing dogs
• Mobility Support Animals (e.g. assist with limited mobility)
• Medical Alert Animals
• Psychiatric Service  

Assistance Animals do not include:

• Emotional support or companion animals
• Therapy animals (including facility animals)
• Pets.

Owners of Assistance Animals (expect guide dogs) will be required to provide proof that their animal is trained and, if applicable, has passed a Public Access Test.  If you wish to bring an Assistance Animal to the Festival Site or Campground, please contact Promoter at info@cmcrocks.com if you require further details.

All Assistance Animals (except guide dogs) must be pre-registered before attending the Festival and/or Campground via submitting an Accessible and Companion Card ticket request to AXS Customer Support HERE.

Water for Assistance Animals is available from The Drove Info Booth.

Respect other Festival patrons and campers by picking up after your Assistance Animal.

Do not leave your Assistance Animal in your vehicle or Camp Site or unattended.

Flicker, laser, strobe and other lighting effects may be in use at the Festival.

A Quiet Room will be available for use during the Festival and includes:

• adjustable lighting
• comfortable and varied seating
• sensory items
• a supportive trained team member

Promoter strives to make CMC Rocks QLD accessible.

If you have any questions about accessibility policies or our services, please reach out to us at info@cmcrocks.com.