Yes we do, there is a maximum 1 carer per paid ticket holder.

The Carer will be eligible for the same entry ticket type as the paid ticket holder.

To access Accessible and Companion Card tickets please submit your request to AXS Customer Support HERE. If you have been issued a Companion Card ticket, you may be required to present your Companion Card at the festival on event day.

When submitting your request please include:

* Your name

* Your AXS order number

* A scan or photo of your Companion Card, if requesting a Companion Card complimentary ticket.

Sure is! An elevated viewing platform will be located:

• in front of Rebel and Stampede Stages.
• in front of Tailgate Stage.

These viewing platforms are for the sole use of Eligible Persons and are specifically in place for patrons who use a wheelchair. To ensure the platform is available and comfortable for those who need it, access to the viewing platforms will be determined at the discretion of the Festival personnel.

• Patrons in wheelchairs will have priority.
• Patrons with Service Dogs will have priority.
• Only one companion is permitted to accompany each Eligible Person.
• Companions may be asked to stand in the back of the viewing platform or move to the side if capacity is reached.
• Attendees are not allowed to save or hold spots on the viewing platforms.
• Viewing platform space is allocated on a first come, first served basis.
• No BYO chairs are permitted on the viewing platforms.
• Patrons with a temporary injury (where they are not in a wheelchair) will be considered on a case by case basis and based on capacity of the viewing platforms at the time access is sought.
• Viewing platform access is not guaranteed for all companions (particularly during headline artist performances).
• All viewing platforms will be managed by a festival host and security.

As this is an outdoor event, the Festival Site and Campgrounds can be affected by any inclement weather and both the grass area and roads can become very muddy.  We recommend you consider this in planning for the Festival. As always, we encourage patrons to notify Festival personnel if they require assistance at any time.

Festival Site

The Festival is located within Willowbank Raceway which is a grassed, outdoor but mostly flat area. There are a few gravel roads (but these are not around the entire Festival Site) and there are also some uneven surfaces across the Festival Site.

Campgrounds

The Campgrounds are located outside Willowbank Raceway and are predominantly large grass fields with some bitumen / gravel unsealed roads.

Campground A is the most accessible to the Festival Site and CMC recommends Campground A as the best option for any patrons who have accessibility requirements. All Campgrounds will have accessible amenities. 

Accessible Car Parking is available. Vehicles with a valid disability parking permit will still be required to purchase a car parking ticket. You can pre-book your parking ticket via AXS once on sale and then to access Accessible and Companion Card tickets, please submit your request to AXS Customer Support HERE.  We will provide you with further details about the location and access closer to the Festival.

Yes, there are accessible showers and toilets in a dedicated area* in each of the campgrounds. If you require use of accessible amenities in the Campgrounds, please ensure you apply for Accessible and Companion Card tickets, and submit your request to AXS Customer Support HERE.  

We will provide you with further details closer to the Festival.

*Limited spots will be available to unregistered campers onsite, but are not guaranteed.

In continually trying to make our festival more accessible, we encourage you to contact us at info@cmcrocks.com for any of your accessibility-related needs. CMC Rocks will consider any request by an attendee with a disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the attendee equal enjoyment of the goods and services offered at the Festival. We encourage you to make any such request as far in advance as possible. Additionally, if you have any questions about accessibility policies or our services, please reach out to us.